You own the keys
We use client-owned AI accounts and API keys wherever practical, so billing, limits, logs, and revocation stay with you.
AI and automation
NorthFirn's client-facing guide to AI data handling: what we send, what we never do, how sensitivity tiers work, who owns the keys, and how data is retained and deleted.
Our starting point is to avoid holding your production data at all. When a workflow genuinely needs data, we use the smallest useful amount, send only the fields the task needs to an approved business service, and keep it only as long as the work requires.
We use client-owned AI accounts and API keys wherever practical, so billing, limits, logs, and revocation stay with you.
Before your data reaches any AI service, the project record names the service, the data involved, the retention position, and your approval.
Temporary exports and samples are deleted within 30 days of the test or your acceptance. Nothing is kept in case it is useful later.
We do not upload your data to consumer AI tools, train models on it without express approval, or reuse it for another client.